Webinars
We use Zoom for our trainer led webinars. To access these you will still need to log into the learning portal and navigate to the webinar through this. You will also receive an email on the day of the training to confirm how to join.
It is easier to download Zoom before the session starts, please do this here. You will need to have a computer with a web camera, speakers and microphone to access any webinar. It is best that you are in a quiet environment and have your device plugged into mains power.
Frequently asked questions
Some workplace IT systems restrict access to some sites. Contact your IT administrator to see if this is the problem.
The platform does work better using an up-to-date Internet browser and works in most browsers but we have found Chrome to be the best
The platform does work better using an up-to-date Internet browser and works in most browsers but we have found Chrome to be the best
Sorry for this. It can be caused by a number of things but the most common is due to spam filters.
Please check your spam / junk mail for a registration email. Our learners are uploaded to our systems on a Friday afternoon and an email will be sent from training@dlf.org.uk
You can also simply head to the learning site here and log in. Your username is the email you requested to register with and you can request to re-set your password.
If you are still struggling to gain access, please do get in touch on 0300 123 3084 or email training@dlf.org.uk
If you are still struggling to gain access, please do get in touch on 0300 123 3084 or email training@dlf.org.uk
Some courses may require you to watch videos or stream content that is large in size. You should check that your internet source can stream videos without difficulty. There are also helpful hints and tips on how to navigate the portal at the bottom of each of the course pages.
If you are still having difficulty, please either use the question and answer function on the learning portal or contact training@dlf.org.uk.
If you are still having difficulty, please either use the question and answer function on the learning portal or contact training@dlf.org.uk.
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